Your school shoot key will be provided by your school and can be found on the flyer handed out to students on photo day. If you no longer have the details, please contact either your school or our office via our Parent Query Form and we will be happy to assist you.

We do not currently offer previews, however if for any reason you are not happy with the image/prints you receive we will do our best to help you find a suitable resolution.

Payment for orders can be made online with a credit card.

All our staff have a valid Working with Children Check.

All photo orders received prior to photo day are delivered to the school, for the students to bring home. Photo orders received after delivery are posted out to the address supplied on your order and are subject to an Archive Fee.

Yes! Please check your school photo day schedule for the allocated Sibling Photo times.

Absolutely! You are welcome to include all siblings.

We do not photoshop or apply any edit/filter to any images to encourage each student to embrace their individual appearance.

Please select the Specialist option and complete the details as prompted.

If your child/ren do not have authority to be photographed, please ensure that the school are aware and that they do not attend the photography area on photo day.

Of course! Usually, all photo orders will be delivered to your school and handed out to the students. We are more than happy to offer alternative options, please contact our office via our Parent Query Form and we will be happy to assist you.

Yes! We have several family discounts available, please check the options available online and select accordingly.

At this point, only student individual photos can be obtained in digital format. Class/Group photos are not available digitally, in order to protect privacy and manage distribution.

Our standard sizes are 8×12”, 6×4” and the wallet size 2×3”. Should you require a different size we recommend ordering the Individual Digital, or please contact our office via our Parent Query Form and we will do our best to assist you.

Please ensure you have selected Order Photos from the main menu. Please note, our shoot keys are case sensitive. If you’re still experiencing difficulty, please contact our office via our Parent Query Form and we will be happy to assist you.

Please contact our office via our Parent Query Form, within 7 days of placing your order, after this time we are unable to make changes to your order, as per our T&Cs.

We aim to deliver all photo orders approximately 8-10 weeks after the last photo/catch up date. If your order was placed after we’ve delivered to the school, please allow approx 10 business days for dispatch.

Please contact our office within 30 days of delivery, via our Parent Query Form and we will be happy to assist you.

Please contact our office within 30 days of delivery, via our Parent Query Form and we will be happy to assist you.

We offer a 100% satisfaction guarantee. Please contact our office within 14 days of delivery, via our Parent Query Form and we will be happy to assist you.

All Digital Downloads are available via our website. Please ensure you have selected Downloads from the main menu and follow the instructions. You will need the student code, printed on your photo folder or individual photo prints to compile your keyword.

Please ensure you have selected Downloads from the main menu and follow the instructions. You will need either your photo folder or individual photo prints on hand to enter the keyword. If you’re still experiencing difficulty, please contact our office via our Parent Query Form and we will be happy to assist you.